Privacy Policy

S&G Manufacturing, LLC abides by the following code of privacy in regard to our customers' and visitors' information.  The following outlines what information we collect, what we do with it, and how you can determine how information about you is used.

Information Collection and Use
S&G Manufacturing, LLC is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. S&G Manufacturing, LLC collects information from our users at several different points on our website.

Registration
If you wish to download software, make a purchase, participate in a contest, or receive information, we will ask you to register. During registration you will be required to provide your contact information (such as name and email address). This information is used to contact you about the services on our site for which you have expressed interest.

Order
We request information from you on our order form. Here you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, this contact information is used to get in touch with you.

Cookies
We use cookies to store your shopping cart basket products only. Personal and financial information are not stored in a cookie.

Log Files
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing
We do not share aggregated demographic information with our partners and advertisers. We use an outside credit card processing company to bill users for goods and services. We have received reasonable assurances from these companies that they do not retain, share, store or use personally identifiable information for any secondary purposes. If you have any complaints or concerns regarding the security practices of these companies, please feel free to contact us to receive information on how you can directly contact these entities.

Links
This website contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Surveys & Contests
From time to time our site may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and you have a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Security
While we cannot make a complete guarantee regarding the security of any information submitted to us, this website takes every reasonable precaution to protect our users’ information. When users submit sensitive information via the website, their information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry — SSL (Secure Socket Layer) Certificate from Verisign which ensures that all your transactions are transmitted over the internet in an encrypted form.  While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Apple's Safari and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just ‘surfing’.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.

We store credit card numbers on our server in a secured and encrypted format.  Once the sales order is entered for your order the credit card number is no longer available to anyone in our company other than the accounting department with secured access.  This credit card information is not stored or available on any laptop computers.

If you have any questions about our website, online catalog, bill pay technology or the level of our security you can send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

Special Offers
We send all new customers and registered visitors a welcoming email to verify their selections. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Site and Service Updates
We also send our customers product announcement updates. Customers are not able to unsubscribe from service announcements, which contain important information about the products they use. We communicate with the user to provide requested services and in reference to issues relating to their account via email or direct mail.

Correction/Updating Personal Information
If your personally identifiable information changes (such as your zip code), or if you no longer choose to use our products, we will endeavor to provide a way to correct, update or remove your personal data provided to us. Please call S&G Manufacturing, LLC customer service at 1-888-529-1992

Choice/Opt-In
Our users are given the direct opportunity to ‘opt-ins’ to participating in our information resources. For example, our order form has an ‘opt-ins’ mechanism that users who buy a product from us can select to receive special information from us. Users who no longer wish to receive our newsletter or promotional materials may "opt-out" of receiving these communications by going to our removal page.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our home page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a chance to inform us not to use their information in a different manner. We will use information in accordance with the privacy policy in place when the information was collected.

PRIVACY STATEMENT
S&G Manufacturing, LLC will not share website user information except as required or permitted by applicable law. However, data transmission over the Internet can never be guaranteed to be completely secure. Thus, while S&G Manufacturing, LLC intends to hold the information provided by a user as private, S&G Manufacturing, LLC cannot guarantee that the information provided by a user via our website or by way of electronic mail will remain confidential or secure.

LIABILITY DISCLAIMER/POSSIBILITY OF ERROR OR IMPROVEMENT
Inaccuracies or typographical errors may occur in the information, software, products and services published on this website. Additionally, S&G Manufacturing, LLC and its subsidiaries and affiliates may from time to time make improvements and changes to the information in this website. Accordingly, every user is advised to verify with a S&G Manufacturing, LLC sales representative the accuracy of all listed information, including, but not limited to, house data, price, availability, elevations, features or square footage. S&G Manufacturing, LLC shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this website. This liability disclaimer may not apply to some users due to the fact that some states/jurisdictions do not allow for the exclusion or limitation of liability for consequential or incidental damages.

WARRANTY
S&G Manufacturing, LLC does not warrant any of the material contained on the website. In addition, S&G Manufacturing, LLC makes no warranty whatsoever regarding the equipment on their site, pricing, availability, upgrades, warranties, options, elevations, embellishments or other features. All listed information MUST be verified with an S&G Manufacturing, LLC sales representative. Prices are subject to change at any time, and options, upgrades and other features may be available at additional cost.

INTELLECTUAL PROPERTY
This website and all of its contents are copyrighted as a collective work under the laws of the United States and other copyright laws, and is the property of S&G Manufacturing, LLC. S&G Manufacturing, LLC provides the contents of this website as a service to the public and it is to be used for information purposes only. Any user who violates the foregoing conditions of use will be subject to the possibility of prosecution. Neither this website nor any of its contents may be copied, reproduced, transmitted or distributed in any way, except that a potential customer may print portions of this website for the user’s own noncommercial use. Any other use of this website is strictly prohibited, including, but not limited to, the reproduction, distribution, display or transmission of the contents of this website. The user is also forbidden from changing or deleting any proprietary notices from any content downloaded from this website. All S&G Manufacturing, LLC drawings, designs, photographs, content, elevations, floor plans and other documents are copyrighted.

STATEMENT ON LINKS TO OTHER WEBSITES
This website may contain links to other Internet websites, which S&G Manufacturing, LLC provides for convenience of its users. S&G Manufacturing, LLC’s inclusion of links to other websites does not constitute an endorsement of such websites, their content, their product, their advertising or other materials presented on such websites. S&G Manufacturing, LLC is also not responsible for the accuracy or availability of information provided by such websites. Finally, websites may link to this website without S&G Manufacturing, LLC’s knowledge or consent. Because S&G Manufacturing, LLC has no control over such websites, S&G Manufacturing, LLC takes no responsibility to review those websites or their content or availability.

MISCELLANEOUS
Any use of this website or its contents is governed by the laws of the State of Ohio. Any failure by S&G Manufacturing, LLC to insist upon or enforce strict performance of any provision of the disclaimers listed above will not be constituted as a waiver of any provision or right. The terms and conditions of disclaimers above shall not be modified by either the course of conduct between the parties or any trade practice.

S&G Manufacturing, LLC is aware that files and electronic mail can contain "viruses" that can cause damage to a user’s computer and data stored therein. Accordingly, S&G Manufacturing, LLC disclaims any and all liability for any damage that may result from viruses acquired through a users’ use of this website and/or any of the websites that may be or become linked to it.